10 Things Customer-Service Reps Won't Tell You
10. “The machines are winning.”
Call a toll-free customer-service number and a computer often picks up: In fact, 79 of the top 100 online retailers use automated systems …
10. “The machines are winning.”
Call a toll-free customer-service number and a computer often picks up: In fact, 79 of the top 100 online retailers use automated systems …
